Please be aware that we don’t accept returns or refunds due to the custom made to order nature of the trainers. Due to this, please be sure you have ordered the correct size before you check out!
Your joy and satisfaction with your customs is very important to us so we personally check each and every custom sneaker order before they are shipped out to ensure they are perfect for you.
We ship our customs in the original Nike box and then packaged into cardboard boxes rather than mailers to protect your custom sneakers during the journey to their new home.
Our customs come at a range of costs depending on shoe size (such as toddlers to adults sizes) and design. Please see our product pages for more information on price for your size.
Our Exclusive Customs range in price depending on base shoe, design, custom colours, materials needed and time to create your custom design. If you are interested in creating your own custom colourway, please find more information under our Exclusive Customs page and email us at airhypecustoms@gmail.com with your idea and budget.
Exclusive customs are essentially a design of your choice. If you are interested in your own colour way or specific shade, please email us on airhypecustoms@gmail.com and we will get back to you with more information on your dream customs. More information and examples of previous exclusive customs can be found on our Exclusive Customs page.